Refund policy

Return & Refund Policy

At WEARBAAZ, every product is made with care and quality-checked before dispatch. As many of our products are produced on demand, our return and refund policy differs from that of traditional retail stores.

Damaged, Defective, Misprinted or Incorrect Items

If you receive an item that is damaged, defective, misprinted, or different from what you ordered, please contact us within 7 days of delivery at wearbaazstudio@gmail.com.

To help us verify and resolve the issue, please provide:

Your order number
A clear unboxing video
Clear photographs showing the issue
Photographs of the original packaging and shipping label

Once the issue has been verified and approved, we will arrange an appropriate replacement or refund at no additional product cost to you, depending on the circumstances.

Please inspect your order as soon as you receive it. Claims submitted after 7 days of delivery may not be eligible for a free replacement or refund.

Size Issues

Please check the size chart carefully before placing your order.

Because our products are made on demand, we generally cannot accept returns, refunds, or free exchanges when the customer has ordered the wrong size.

If the size of the product you received is materially different from the size ordered, please contact us within 7 days with clear photographs and measurements of the product so we can investigate the issue.

Please note that minor measurement variations may occur during apparel production.

Change of Mind

Because products are produced on demand, we generally do not accept returns or refunds for:

Change of mind
Incorrect size, color, or product selected by the customer
Preference for another design or product after delivery
Minor color differences caused by screen/display settings or the printing process

Please review your product selection, size, color, design, shipping information, and other order details carefully before placing your order.

Exchanges

We currently do not offer general exchanges for non-defective products.

If you receive a damaged, defective, misprinted, or incorrect item, contact us within 7 days of delivery and we will review the issue for an appropriate replacement or refund.

Order Cancellations

Because orders may enter production shortly after they are placed, cancellation is not guaranteed once an order has entered production or processing.

If you need to cancel an order, contact us as soon as possible at wearbaazstudio@gmail.com. If production has not yet begun and cancellation is possible, we will assist you accordingly.

Refunds

If your refund request is approved, we will initiate the refund using the applicable payment/refund method.

For prepaid orders, approved refunds will generally be returned to the original payment method where possible. Processing time after a refund is issued may vary depending on your bank, card issuer, payment provider, or other financial institution.

For Cash on Delivery (COD) orders, we may request appropriate payment details from you to process an approved refund.

Original shipping charges may not be refundable unless the refund results from a damaged, defective, misprinted, or incorrect product supplied to you.

Returned or Undelivered Orders

Customers are responsible for providing a complete and accurate delivery address and contact information.

If an order cannot be delivered because of an incorrect/incomplete address, refusal to accept the shipment, inability to contact the recipient, or similar customer-related reasons, additional shipping or reshipping charges may apply.

Please contact us if you experience a delivery issue so we can review the order and available options.

Sale Items

Unless required otherwise by applicable law, sale or promotional items are generally not eligible for return due to change of mind or incorrect selection. Damaged, defective, misprinted, or incorrect items can still be reported according to the conditions above.